Refund Policy

Refund Policy

At Steek Apparel, we sell high-quality custom medical scrubs. Please read and understand our refund policy carefully.

Custom Orders

All our products are custom-made. Once the product design is finalized by the client and production has started, we do not allow order cancellations, modifications, or refunds. Therefore, before finalizing your design, please carefully review and confirm the colors, logos, embroidery, and sizing to avoid any issues for both you and us. For complete rules, see our Terms and Conditions.

Defective or Damaged Items

If you receive a defective or damaged product, please inform us within 7 days. Also, kindly share a complete report of the issue so that we can properly address and repair it. For delivery timelines, visit Shipping and Delivery.

Non-Defective Returns

We do not accept returns or exchanges for non-defective items due to the custom nature of our products. Please ensure that all details are correct before placing your order.

Contact Information

For any inquiries or to initiate a return for defective or damaged items, please contact us sales@steekapparel.com.